John is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, "If I were any better, I would be twins!"
He was a natural motivator.
If an employee was having a bad day, John was there telling the employee how to look on the positive side of the situation.
Seeing this style really made me curious, so one day I went up and asked him, "I don't get it!
You can't be a positive person all of the time. How do you do it?"
He replied, "Each morning I wake up and say to myself, you have two choices today. You can choose to be in a good mood or ... you can choose to be in a bad mood.
I choose to be in a good mood."
Each time something bad happens, I can choose to be a victim or...I can choose to learn from it. I choose to learn from it.
Every time someone comes to me complaining, I can choose to accept their complaining or... I can point out the positive side of life. I choose the positive side of life.
"Yeah, right, it's not that easy," I protested.
"Yes, it is," he said. "Life is all about choices. When you cut away all the junk, every situation is a choice. You choose how you react to situations. You choose how people affect your mood.
You choose to be in a good mood or bad mood. The bottom line: It's your choice how you live your life."
I reflected on what he said. Soon hereafter, I left the Tower Industry to start my own business. We lost touch, but I often thought about him when I made a choice about life instead of reacting to it.
Several years later, I heard that he was involved in a serious accident, falling some 60 feet from a communications tower.
After 18 hours of surgery and weeks of intensive care, he was released from the hospital with rods placed in his back.
I saw him about six months after the accident.
When I asked him how he was, he replied, "If I were any better, I'd be twins...Wanna see my scars?"
I declined to see his wounds, but I did ask him what had gone through his mind as the accident took place.
"The first thing that went through my mind was the well-being of my soon-to-be born daughter," he replied. "Then, as I lay on the ground, I remembered that I had two choices: I could choose to live or...I could choose to die. I chose to live."
"Weren't you scared? Did you lose consciousness?" I asked.
He continued, "..the paramedics were great.
They kept telling me I was going to be fine. But when they wheeled me into the ER and I saw the expressions on the faces of the doctors and nurses, I got really scared. In their eyes, I read 'he's a dead man'. I knew I needed to take action."
"What did you do?" I asked.
"Well, there was a big burly nurse shouting questions at me," said John. "She asked if I was allergic to anything. 'Yes, I replied.' The doctors and nurses stopped working as they waited for my reply. I took a deep breath and yelled, 'Gravity'."
Over their laughter, I told them, "I am choosing to live. Operate on me as if I am alive, not dead."
He lived, thanks to the skill of his doctors, but also because of his amazing attitude... I learned from him that every day we have the choice to live fully.
Attitude, after all, is everything.
Therefore do not worry about tomorrow, for tomorrow will worry about itself. Each day has enough trouble of its own."
After all today is the tomorrow you worried about yesterday.
Wednesday, February 27, 2008
10 tips to improve the way you speak English
0 tips to improve the way you speak English
Part I: Want to 'neutralise' your accent?
Many deserving candidates lose out on job opportunities because of their vernacular accent.
Yes, you can. All you need to do is train yourself to speak English as comfortably and perfectly as you speak your mother tongue.
How do you train yourself? By inculcating certain practices in your daily lifestyle. These will get you closer to sounding like a native English speaker and equip you with a global accent -- and you will speak not American or British English, but correct English.
This is the first step to learn any other accent, be it American or British or Australian.
Lisa Mojsin, head trainer, director and founder of the Accurate English Training Company in Los Angeles, offers these tips to help 'neutralise' your accent or rather do away with the local twang, as you speak.
i. Observe the mouth movements of those who speak English well and try to imitate them.
When you are watching television, observe the mouth movements of the speakers. Repeat what they are saying, while imitating the intonation and rhythm of their speech.
ii. Until you learn the correct intonation and rhythm of English, slow your speech down.
If you speak too quickly, and with the wrong intonation and rhythm, native speakers will have a hard time understanding you.
Don't worry about your listener getting impatient with your slow speech -- it is more important that everything you say be understood.
iii. Listen to the 'music' of English.
Do not use the 'music' of your native language when you speak English. Each language has its own way of 'singing'.
iv. Use the dictionary.
Try and familiarise yourself with the phonetic symbols of your dictionary. Look up the correct pronunciation of words that are hard for you to say.
v. Make a list of frequently used words that you find difficult to pronounce and ask someone who speaks the language well to pronounce them for you.
Record these words, listen to them and practice saying them. Listen and read at the same time.
vi. Buy books on tape.
Record yourself reading some sections of the book. Compare the sound of your English with that of the person reading the book on the tape.
vii. Pronounce the ending of each word.
Pay special attention to 'S' and 'ED' endings. This will help you strengthen the mouth muscles that you use when you speak English.
viii. Read aloud in English for 15-20 minutes every day.
Research has shown it takes about three months of daily practice to develop strong mouth muscles for speaking a new language.
ix. Record your own voice and listen for pronunciation mistakes.
Many people hate to hear the sound of their voice and avoid listening to themselves speak. However, this is a very important exercise because doing it will help you become conscious of the mistakes you are making.
x. Be patient.
You can change the way you speak but it won't happen overnight. People often expect instant results and give up too soon. You can change the way you sound if you are willing to put some effort into it.
Quick tips
Various versions of the English language exist. Begin by identifying the category you fall into and start by improving the clarity of your speech.
~ Focus on removing the mother tongue influence and the 'Indianisms' that creep into your English conversations.
~ Watch the English news on television channels like Star World, CNN, BBC and English movies on Star Movies and HBO.
~ Listen to and sing English songs. We'd recommend Westlife, Robbie Williams, Abba, Skeeter Davis and Connie Francis among others.
Part I: Want to 'neutralise' your accent?
Many deserving candidates lose out on job opportunities because of their vernacular accent.
Yes, you can. All you need to do is train yourself to speak English as comfortably and perfectly as you speak your mother tongue.
How do you train yourself? By inculcating certain practices in your daily lifestyle. These will get you closer to sounding like a native English speaker and equip you with a global accent -- and you will speak not American or British English, but correct English.
This is the first step to learn any other accent, be it American or British or Australian.
Lisa Mojsin, head trainer, director and founder of the Accurate English Training Company in Los Angeles, offers these tips to help 'neutralise' your accent or rather do away with the local twang, as you speak.
i. Observe the mouth movements of those who speak English well and try to imitate them.
When you are watching television, observe the mouth movements of the speakers. Repeat what they are saying, while imitating the intonation and rhythm of their speech.
ii. Until you learn the correct intonation and rhythm of English, slow your speech down.
If you speak too quickly, and with the wrong intonation and rhythm, native speakers will have a hard time understanding you.
Don't worry about your listener getting impatient with your slow speech -- it is more important that everything you say be understood.
iii. Listen to the 'music' of English.
Do not use the 'music' of your native language when you speak English. Each language has its own way of 'singing'.
iv. Use the dictionary.
Try and familiarise yourself with the phonetic symbols of your dictionary. Look up the correct pronunciation of words that are hard for you to say.
v. Make a list of frequently used words that you find difficult to pronounce and ask someone who speaks the language well to pronounce them for you.
Record these words, listen to them and practice saying them. Listen and read at the same time.
vi. Buy books on tape.
Record yourself reading some sections of the book. Compare the sound of your English with that of the person reading the book on the tape.
vii. Pronounce the ending of each word.
Pay special attention to 'S' and 'ED' endings. This will help you strengthen the mouth muscles that you use when you speak English.
viii. Read aloud in English for 15-20 minutes every day.
Research has shown it takes about three months of daily practice to develop strong mouth muscles for speaking a new language.
ix. Record your own voice and listen for pronunciation mistakes.
Many people hate to hear the sound of their voice and avoid listening to themselves speak. However, this is a very important exercise because doing it will help you become conscious of the mistakes you are making.
x. Be patient.
You can change the way you speak but it won't happen overnight. People often expect instant results and give up too soon. You can change the way you sound if you are willing to put some effort into it.
Quick tips
Various versions of the English language exist. Begin by identifying the category you fall into and start by improving the clarity of your speech.
~ Focus on removing the mother tongue influence and the 'Indianisms' that creep into your English conversations.
~ Watch the English news on television channels like Star World, CNN, BBC and English movies on Star Movies and HBO.
~ Listen to and sing English songs. We'd recommend Westlife, Robbie Williams, Abba, Skeeter Davis and Connie Francis among others.
Learn Twice as Much in Half the Time
Knowledge isn't power; competence is power. (James C. Georges)
Everyone learns differently, and learning from reading is not the ideal method of learning for all people. However, reading is one of the most cost-effective ways of learning. It also allows you to choose your own materials & learn at your own pace. Most big companies and their consultants love to brag about what they do ("it's good PR"). Therefore, if you know how to read, for the mere price of a book you can learn from the best practices of the world's leading companies and benchmark your own performance against the best in the world. So whether or not reading is your preferred style of learning, make sure you are continually developing your reading skills.
There are two approaches to learning from reading. The first is to read something over and over and over until it becomes part of the way you think and part of the way you see the world. At that point you will naturally & automatically begin using the new ideas because you now see the world in those terms. The second approach-described in the six steps below-is more strategic & efficient insofar as it allows you to customize your learning plan to your own learning needs (you can of course use both approaches simultaneously) :
Step 1: Read the book or article once to get a firm understanding of the central idea(s) and the way the author thinks-also to make sure the book is worthy of further investment of your time and effort.
Step 2: Read the book again to look for (and make note of) the most interesting or useful ideas. (When you get really good, you can combine steps 1 & 2 by marking the most interesting passages as you read.)
Step 3: Make a list of the most interesting or useful ideas, and prioritize them. Which ideas or skills will be most useful to your most important work objectives or career development goals? If you want, start with a few quick wins to generate some immediate results and build some momentum, and then tackle some more ambitious improvement projects.
Step 4: Take one or two of the most important ideas and map out a multi-step plan to test & implement the idea or learn the new skill. Make sure to use the new skills or test the ideas on your current projects whenever possible. Use the new ideas and new skills to help you tackle your critical business objectives and improve performance in your key result areas. Use the SMART goal format: your goal (or each step of your plan) should be Specific, Measurable (or observable), Achievable (challenging but realistic), Relevant (important), and Time-based (can set a deadline to it).
Step 5: Review your progress regularly (set deadlines or review dates), and readjust your goal or plan based on your progress, the situation, the reaction of others around you, etc.
Step 6: When you have been successful with your first project (i.e., when your first new idea has been successfully implemented, or your first new skill has become part of the way you do things), repeat Steps 4 & 5 with the next idea or two on your list of priorities. One good book can give you twenty ideas. As LeBoeuf says: "Choose only one new technique at a time and practice it for three weeks."
The six-step process above can be applied to many learning media: books, articles, videos, cassettes, workshops…
Summary: do one thing at a time; work on it until you've got it right; then move on to the next idea. Or in other words, set a goal; make a plan; review results; adjust plan… The "after action review" is a great tool to help you adjust & refine on the fly. As always, you get out of it what you put into it!
Everyone learns differently, and learning from reading is not the ideal method of learning for all people. However, reading is one of the most cost-effective ways of learning. It also allows you to choose your own materials & learn at your own pace. Most big companies and their consultants love to brag about what they do ("it's good PR"). Therefore, if you know how to read, for the mere price of a book you can learn from the best practices of the world's leading companies and benchmark your own performance against the best in the world. So whether or not reading is your preferred style of learning, make sure you are continually developing your reading skills.
There are two approaches to learning from reading. The first is to read something over and over and over until it becomes part of the way you think and part of the way you see the world. At that point you will naturally & automatically begin using the new ideas because you now see the world in those terms. The second approach-described in the six steps below-is more strategic & efficient insofar as it allows you to customize your learning plan to your own learning needs (you can of course use both approaches simultaneously) :
Step 1: Read the book or article once to get a firm understanding of the central idea(s) and the way the author thinks-also to make sure the book is worthy of further investment of your time and effort.
Step 2: Read the book again to look for (and make note of) the most interesting or useful ideas. (When you get really good, you can combine steps 1 & 2 by marking the most interesting passages as you read.)
Step 3: Make a list of the most interesting or useful ideas, and prioritize them. Which ideas or skills will be most useful to your most important work objectives or career development goals? If you want, start with a few quick wins to generate some immediate results and build some momentum, and then tackle some more ambitious improvement projects.
Step 4: Take one or two of the most important ideas and map out a multi-step plan to test & implement the idea or learn the new skill. Make sure to use the new skills or test the ideas on your current projects whenever possible. Use the new ideas and new skills to help you tackle your critical business objectives and improve performance in your key result areas. Use the SMART goal format: your goal (or each step of your plan) should be Specific, Measurable (or observable), Achievable (challenging but realistic), Relevant (important), and Time-based (can set a deadline to it).
Step 5: Review your progress regularly (set deadlines or review dates), and readjust your goal or plan based on your progress, the situation, the reaction of others around you, etc.
Step 6: When you have been successful with your first project (i.e., when your first new idea has been successfully implemented, or your first new skill has become part of the way you do things), repeat Steps 4 & 5 with the next idea or two on your list of priorities. One good book can give you twenty ideas. As LeBoeuf says: "Choose only one new technique at a time and practice it for three weeks."
The six-step process above can be applied to many learning media: books, articles, videos, cassettes, workshops…
Summary: do one thing at a time; work on it until you've got it right; then move on to the next idea. Or in other words, set a goal; make a plan; review results; adjust plan… The "after action review" is a great tool to help you adjust & refine on the fly. As always, you get out of it what you put into it!
What is life All About....A Short Story
A Long time ago, there was an Emperor who told his horseman that if he could ride on his horse and cover as much land area as he likes, then the Emperor would give him the area of land he has covered.
Sure enough, the horseman quickly jumped onto his horse and rode as fast as possible to cover as much land area as he could. He kept on riding and riding, whipping the horse to go as fast as possible.
When he was hungry,thirsty or tired, he did not stop because he wanted to cover as much area as possible. Came to a point when he had covered a substantial area and he was exhausted and was dying. Then he asked himself, "Why did I pushed myself so hard to cover so much land area? Now I am dying and I only need a very small area to bury myself."
The above story is similar with the journey of our Life. We push very hard everyday to make more money, to gain power and recognition. We neglect our health, time with our family and to appreciate the surrounding beauty and the hobbies we love to do.
One day when we look back, we will realize that we don't really need that much, but then we cannot turn back time for what we have missed.
Life is not about making money, acquiring power or recognition. Life is definitely not about work! Work is only necessary to keep us living so as to enjoy the beauty and pleasures of life.
Lessons to Learn from The Story:
Life is a balance of Work and Play, Family and Personal time. You have to decide how you want to balance your Life. Define your priorities, realize what you are able to compromise but always let some of your decisions be based on your instincts.
Happiness is the meaning and the purpose of Life, the whole aim of human existence. So, take it easy, do what you want to do and appreciate nature. Life is fragile, Life is short. Do not take Life for granted. Live a balance lifestyle and enjoy Life!
Monday, February 11, 2008
5 Steps to Resume Success.
1. Targeting
2. Sequencing
3. Accomplishments
4. Resume Strategy
5. Resume Production
Targeting
One of the easiest ways to improve your resume is to summarize your qualifications at the top of the page This keyword-based profile should position you for your desired job and focus on your job target's "core competencies" and critical keywords.
Sequencing
Since you only have a few moments to get potential employers' attention, the sequence of your
information is critical. For example, if you have recently earned a college degree, your "Education" section should be placed near the top of the page. If your education is less impressive than your experience, place it at the bottom.
Accomplishments
Your resume should prominently highlight achievements and awards related to your career or recent academic performance. Employers are naturally attracted to high achievers, so don't hesitate to describe your accomplishments.
Resume Strategy
The CHRONOLOGICAL RESUME is the standard, traditional format. It focuses primarily on employment history and presents your work experience in reverse chronological order. This type of resume is ideal if your
job listings are impressive, your employment history is linear, and your current position is directly related to your career path.
FUNCTIONAL RESUMES focus on transferable skills and de-emphasize individual positions, job duties and employment dates. Functional styles are frequently used by job seekers who have "holes" in their work history or want to make a career change. Their use should be carefully weighed, though, as some employers consider them "less credible" than traditional resumes with a blow-by-blow employment history.
For many, the best approach is a COMBINATION RESUME with a functional summary and a chronological work history. This strategy is advantageous for most job seekers – and if done properly, allows employers to quickly see how your background qualifies you for the position.
Resume Production
Resume writing is similar to other forms of writing: it requires proper planning, editing, rewriting, proofreading and more editing. Unfortunately, there are no shortcuts! After you've completed the writing and editing, double-check all data, run it through a spelling checker and make sure the format is consistent. The next step is design and layout – and whether you like it or not, appearance does count! To ensure optimum readability, the resume should be expertly typeset in a professional, distinctive format.
2. Sequencing
3. Accomplishments
4. Resume Strategy
5. Resume Production
Targeting
One of the easiest ways to improve your resume is to summarize your qualifications at the top of the page This keyword-based profile should position you for your desired job and focus on your job target's "core competencies" and critical keywords.
Sequencing
Since you only have a few moments to get potential employers' attention, the sequence of your
information is critical. For example, if you have recently earned a college degree, your "Education" section should be placed near the top of the page. If your education is less impressive than your experience, place it at the bottom.
Accomplishments
Your resume should prominently highlight achievements and awards related to your career or recent academic performance. Employers are naturally attracted to high achievers, so don't hesitate to describe your accomplishments.
Resume Strategy
The CHRONOLOGICAL RESUME is the standard, traditional format. It focuses primarily on employment history and presents your work experience in reverse chronological order. This type of resume is ideal if your
job listings are impressive, your employment history is linear, and your current position is directly related to your career path.
FUNCTIONAL RESUMES focus on transferable skills and de-emphasize individual positions, job duties and employment dates. Functional styles are frequently used by job seekers who have "holes" in their work history or want to make a career change. Their use should be carefully weighed, though, as some employers consider them "less credible" than traditional resumes with a blow-by-blow employment history.
For many, the best approach is a COMBINATION RESUME with a functional summary and a chronological work history. This strategy is advantageous for most job seekers – and if done properly, allows employers to quickly see how your background qualifies you for the position.
Resume Production
Resume writing is similar to other forms of writing: it requires proper planning, editing, rewriting, proofreading and more editing. Unfortunately, there are no shortcuts! After you've completed the writing and editing, double-check all data, run it through a spelling checker and make sure the format is consistent. The next step is design and layout – and whether you like it or not, appearance does count! To ensure optimum readability, the resume should be expertly typeset in a professional, distinctive format.
Honest answers
Honest answers
1. Why did you apply for this job?
I have applied for many jobs along with this one and it’s just that you called me first.
2. Why do you want to work for this company?
I have to work for some company, whoever gives me a job, I don't have any specific company in mind.
3. Why should I hire you?
You have to hire some one, you may give me a try.
4. What would you do if this happened?
Well, it depends on my mindset and mood in that situation...
5. What is your biggest strength?
I dare to join any company who pays me well, without thinking about the fate of company.
6. What is your biggest weakness?
Girls
7. What was your worst mistake and how did you learn from it?
Joining my earlier company and I learnt that I need to switch my job to get more money, so I am here today.
8. What accomplishments in your last position are you most proud of?
Had I accomplished any in my last position, why do I need to change my job? I could demand more and stay there.
9. Describe a challenge that you faced and how did you overcome it?
Biggest challenge is answering the question "why are you looking for a change" and I started blabbering irrelevantly to overcome that.
10. Why did you leave your last job?
For the same reason you left your previous job.
11. What do you want from this job?
No work and good hikes.
12. What are your career goals and how do you plan to achieve them?
Making more money and for that I keep switching jobs every two years.
13. What do you know about our company?
I knew you will ask me this question. So, I've gone through your website.
14. What salary are you expecting?
Well, no one will change his job for the same salary, hence, give me 20% extra than what I am getting right now. I know you will bargain on whatever I ask.So I have already hiked my current salary by 30%.
1. Why did you apply for this job?
I have applied for many jobs along with this one and it’s just that you called me first.
2. Why do you want to work for this company?
I have to work for some company, whoever gives me a job, I don't have any specific company in mind.
3. Why should I hire you?
You have to hire some one, you may give me a try.
4. What would you do if this happened?
Well, it depends on my mindset and mood in that situation...
5. What is your biggest strength?
I dare to join any company who pays me well, without thinking about the fate of company.
6. What is your biggest weakness?
Girls
7. What was your worst mistake and how did you learn from it?
Joining my earlier company and I learnt that I need to switch my job to get more money, so I am here today.
8. What accomplishments in your last position are you most proud of?
Had I accomplished any in my last position, why do I need to change my job? I could demand more and stay there.
9. Describe a challenge that you faced and how did you overcome it?
Biggest challenge is answering the question "why are you looking for a change" and I started blabbering irrelevantly to overcome that.
10. Why did you leave your last job?
For the same reason you left your previous job.
11. What do you want from this job?
No work and good hikes.
12. What are your career goals and how do you plan to achieve them?
Making more money and for that I keep switching jobs every two years.
13. What do you know about our company?
I knew you will ask me this question. So, I've gone through your website.
14. What salary are you expecting?
Well, no one will change his job for the same salary, hence, give me 20% extra than what I am getting right now. I know you will bargain on whatever I ask.So I have already hiked my current salary by 30%.
Job Interview - Honest HR Question-Answers.
Job Interview - Honest HR Question-Answers.
If we were to Honestly reply to all the HR Questions they would go something like this
1. Why did you apply for this job?
I have applied for many jobs along with this and you called me now.
2. Why do you want to work for this company?
I have to work for some company who ever gives me a job, I don't have any specific company in mind.
3. Why should I hire you?
You have to hire some one, you may give me a try.
4.What would you do if we hire you?
Well, it depends on my mindset but I will try to work on whatever is allotted to me.
5.What is your biggest strength?
Basically, daring to join any company who pays me well, without thinking of the fate of company.
6.What is your biggest weakness?
Girls
7.What was your worst mistake, and how did you learn from it?
Joining my earlier company and learn that I need to jump to get more money, so I am here today!
8. What accomplishments in your last position are you most proud of?
Had I accomplished any in my last position, why do I need to change my job? I could demand more and stay there.
9.Describe a challenge you faced and how you overcame it?
Biggest challenge is answering the question "why are you looking for a change" and I started blabbering irrelevantly to overcome that.
10.Why did you leave/ are you leaving your last job?
For the same reason why you left your earlier job... more money
11.What do you want from this job?
If no work is given but keep giving good hikes
12.What are your career goals and how do you plan to achieve them?
Make more money and for that keep jumping companies for every 2 yrs
13.Did you hear of our company and what do you know of us?
Yeah, I know that you will ask this, I've gone through your website
14.What is the salary expected and how do u justify that?
Well, no one will change job for the same salary, hence, give me 20% extra than what I am getting and that is unpublished industry standard (I know you will bargain on what ever I ask, hence, I have already hiked my current salary by 30%).
If we were to Honestly reply to all the HR Questions they would go something like this
1. Why did you apply for this job?
I have applied for many jobs along with this and you called me now.
2. Why do you want to work for this company?
I have to work for some company who ever gives me a job, I don't have any specific company in mind.
3. Why should I hire you?
You have to hire some one, you may give me a try.
4.What would you do if we hire you?
Well, it depends on my mindset but I will try to work on whatever is allotted to me.
5.What is your biggest strength?
Basically, daring to join any company who pays me well, without thinking of the fate of company.
6.What is your biggest weakness?
Girls
7.What was your worst mistake, and how did you learn from it?
Joining my earlier company and learn that I need to jump to get more money, so I am here today!
8. What accomplishments in your last position are you most proud of?
Had I accomplished any in my last position, why do I need to change my job? I could demand more and stay there.
9.Describe a challenge you faced and how you overcame it?
Biggest challenge is answering the question "why are you looking for a change" and I started blabbering irrelevantly to overcome that.
10.Why did you leave/ are you leaving your last job?
For the same reason why you left your earlier job... more money
11.What do you want from this job?
If no work is given but keep giving good hikes
12.What are your career goals and how do you plan to achieve them?
Make more money and for that keep jumping companies for every 2 yrs
13.Did you hear of our company and what do you know of us?
Yeah, I know that you will ask this, I've gone through your website
14.What is the salary expected and how do u justify that?
Well, no one will change job for the same salary, hence, give me 20% extra than what I am getting and that is unpublished industry standard (I know you will bargain on what ever I ask, hence, I have already hiked my current salary by 30%).
How to find a worthwhile online business
In order to find the right business, you need to know the difference between a good offer and a bad one, it's not as hard as it looks like.
The Internet as we know it today definitely has the greatest money-making potential power in the world, but let's not forget it's also the easiest place to lose your money at, even the money you don't have yet! so you better be very careful when choosing a business opportunity. I'll try to give you 3 of the most important tips when doing that.
1)The first thing you want to avoid and revoke are scams and frauds, once falling into one of those you will feel so deceived it will probably smash all you're plans and dreams for a better future and by that miss real opportunities to start your online career. it's actually very easy to do that, all you have to do when you find a so called "make money online" offer is to type the name of the business/individual in your search engine together with "scam" and "fraud"
for example, usually you'll find out very fast if you're dealing with a serious business offer or not.
2)The second thing you want to do when looking for this kind of opportunity is enter forums which topics are related to "online business" and "work at home" for example. talking to real people and getting real responses, there's nothing better than that, if there is something wrong about the system you're investigating, you will usually find out about it this way.
3)Follow your instincts! if something "smells bad" don't go further, you're probably right about that! don't base your decision on your instincts only either, but sometimes you might find something others didn't see and by that put yourself ahead of them.
So, "where should i start?" is the real question isn't it? well these opportunities are everywhere
around you, many of them will find you if you just let them. the most important thing for you to
remember wile looking for the "right" business is: TAKE YOUR TIME! don't get all rushed up! explore, investigate, ask questions and get your answers. only that way you'll find what you're looking for.
The Internet as we know it today definitely has the greatest money-making potential power in the world, but let's not forget it's also the easiest place to lose your money at, even the money you don't have yet! so you better be very careful when choosing a business opportunity. I'll try to give you 3 of the most important tips when doing that.
1)The first thing you want to avoid and revoke are scams and frauds, once falling into one of those you will feel so deceived it will probably smash all you're plans and dreams for a better future and by that miss real opportunities to start your online career. it's actually very easy to do that, all you have to do when you find a so called "make money online" offer is to type the name of the business/individual in your search engine together with "scam" and "fraud"
for example, usually you'll find out very fast if you're dealing with a serious business offer or not.
2)The second thing you want to do when looking for this kind of opportunity is enter forums which topics are related to "online business" and "work at home" for example. talking to real people and getting real responses, there's nothing better than that, if there is something wrong about the system you're investigating, you will usually find out about it this way.
3)Follow your instincts! if something "smells bad" don't go further, you're probably right about that! don't base your decision on your instincts only either, but sometimes you might find something others didn't see and by that put yourself ahead of them.
So, "where should i start?" is the real question isn't it? well these opportunities are everywhere
around you, many of them will find you if you just let them. the most important thing for you to
remember wile looking for the "right" business is: TAKE YOUR TIME! don't get all rushed up! explore, investigate, ask questions and get your answers. only that way you'll find what you're looking for.
HR Interview Questions
1.Tell me about yourself.
2.What are your greatest strengths?
3.What are your greatest weaknesses?
4.Tell me about something you did – or failed to do – that you now feel a little ashamed of.
5.Why are you leaving (or did you leave) this position?
6.The “Silent Treatment”.
7.Why should I hire you?
8.Aren’t you overqualified for this position?
9.Where do you see yourself five years from now?
10.Describe your ideal company, location and job.
11.Why do you want to work at our company?
12.What are your career options right now?
13.Why have you been out of work so long?
14.Tell me honestly about the strong points and weak points of your boss (company, management team, etc.)…Remember the rule:
15.What good books have you read lately?
2.What are your greatest strengths?
3.What are your greatest weaknesses?
4.Tell me about something you did – or failed to do – that you now feel a little ashamed of.
5.Why are you leaving (or did you leave) this position?
6.The “Silent Treatment”.
7.Why should I hire you?
8.Aren’t you overqualified for this position?
9.Where do you see yourself five years from now?
10.Describe your ideal company, location and job.
11.Why do you want to work at our company?
12.What are your career options right now?
13.Why have you been out of work so long?
14.Tell me honestly about the strong points and weak points of your boss (company, management team, etc.)…Remember the rule:
15.What good books have you read lately?
How to Deal With Office Gossip!!
How to Deal With Office Gossip
Introduction
While most of us are guilty of a little gossiping here and there, office gossip is not a good thing. It can make workers worry about layoffs that never were in the works--or circulate untrue rumors devastating to an employee's career. Here's how to deal with office gossip.
Instructions
1
Step One
Consider whether the rumor mill needs to come to a grinding halt. If a gossip or network of gossips are saying cruel or untrue things about a particular employee or are affecting office morale, you should step in. If the gossip is trivial--like about whether the receptionist's designer purse is real or a knock-off--it's probably not worth getting involved. Unless, of course, the gossip is a chronic problem.
2
Step Two
Be direct when the gossip reaches your ears. If it's a corporate issue, tell your supervisor immediately and ask for him to clarify the real story so false rumors don't circulate. Office gossip is less likely to be a problem if employers are open with their employees about upcoming mergers, layoffs and other crucial developments.
3
Step Three
Discourage malicious, personal gossip. Tell whoever shared the gossip you think what they said was destructive and inappropriate--and if you still hear it going around, involve human resources or a supervisor. Personal gossip can ruin careers.
4
Step Four
Cut down on gossip time. If your direct reports are gossiping, give them more work to do, even if it's busy work. If it's your peers in the workplace who won't stop yammering about things that aren't their business, ask them lots of work-related questions to distract them.
Introduction
While most of us are guilty of a little gossiping here and there, office gossip is not a good thing. It can make workers worry about layoffs that never were in the works--or circulate untrue rumors devastating to an employee's career. Here's how to deal with office gossip.
Instructions
1
Step One
Consider whether the rumor mill needs to come to a grinding halt. If a gossip or network of gossips are saying cruel or untrue things about a particular employee or are affecting office morale, you should step in. If the gossip is trivial--like about whether the receptionist's designer purse is real or a knock-off--it's probably not worth getting involved. Unless, of course, the gossip is a chronic problem.
2
Step Two
Be direct when the gossip reaches your ears. If it's a corporate issue, tell your supervisor immediately and ask for him to clarify the real story so false rumors don't circulate. Office gossip is less likely to be a problem if employers are open with their employees about upcoming mergers, layoffs and other crucial developments.
3
Step Three
Discourage malicious, personal gossip. Tell whoever shared the gossip you think what they said was destructive and inappropriate--and if you still hear it going around, involve human resources or a supervisor. Personal gossip can ruin careers.
4
Step Four
Cut down on gossip time. If your direct reports are gossiping, give them more work to do, even if it's busy work. If it's your peers in the workplace who won't stop yammering about things that aren't their business, ask them lots of work-related questions to distract them.
Interviewing Skills
Once you have the date of an interview, don’t think that you know everything about it.
You cannot simply walk in to an interview and answer a few questions in front of that interviewer. He/ She can grill you easily.
Interviewer will often meet hundreds of candidates for choosing only 10-20 potential employees. You must be able to demonstrate your interest and be able to show your knowledge for the position you are applying for. Interviewers may have many expectations from the candidates they are likely to hire. You must know about the position for which you are interviewing. You should be fluent in communicating your interests and your qualifications.
Be confident but don’t be over confident, It is well known that when you are going for an interview, you are always get nervous by thinking of what would happen and what not? Its obvious and it happens with every one of us but don’t ever portray the nervousness in your body language. Always look confident and keep a balanced smile on your face. Make your body language as perfect as you can, by improving your personality and body gestures. Make your self Well- Groomed by taking care of your attire and hygiene.
With all the above actions you can build a good rapport with the interviewer. When you enter face the interviewer confidently, looking in the interviewers eyes while you shake hands, trust me you have won half the battle.
With these ideas you can prepare yourself for the interview. This article would be followed by a series of articles on various interview rounds. Good Luck!
You cannot simply walk in to an interview and answer a few questions in front of that interviewer. He/ She can grill you easily.
Interviewer will often meet hundreds of candidates for choosing only 10-20 potential employees. You must be able to demonstrate your interest and be able to show your knowledge for the position you are applying for. Interviewers may have many expectations from the candidates they are likely to hire. You must know about the position for which you are interviewing. You should be fluent in communicating your interests and your qualifications.
Be confident but don’t be over confident, It is well known that when you are going for an interview, you are always get nervous by thinking of what would happen and what not? Its obvious and it happens with every one of us but don’t ever portray the nervousness in your body language. Always look confident and keep a balanced smile on your face. Make your body language as perfect as you can, by improving your personality and body gestures. Make your self Well- Groomed by taking care of your attire and hygiene.
With all the above actions you can build a good rapport with the interviewer. When you enter face the interviewer confidently, looking in the interviewers eyes while you shake hands, trust me you have won half the battle.
With these ideas you can prepare yourself for the interview. This article would be followed by a series of articles on various interview rounds. Good Luck!
Human Resource Interview Tips
The interview is an opportunity for both, the interviewer and the candidate to market themselves. The employer is selling the organization to you, and you are marketing your skills, knowledge, and personality to the employer. Remember that interviews are varied and so they cannot therefore be easily categorized.
Following are some human resource interview tips:
1. Be prepared
Preparation increases confidence. Practice with your friends or relatives. Remember that everyone who is interviewing is not necessarily a good interviewer.
You may prepare by reviewing magazine and newspaper articles. You may check out their web site. Read your resume before your interview. It will keep your answers fresh.
2. Location and punctuality
Find out the location of organization. Make sure you have a map or directions as well as information of the nearest railway station.
Arrive 5-10 minutes early. Arriving early will give you the opportunity to read some information on the company in the reception area.
3. Be professional
Professional look always helps for good impression. Be careful about your dressing. Be aware of the company culture and ensure you dress to impress. Decide what you are going to wear the night before to avoid making the wrong choices.
4. Be polite
Don't interrupt to the interviewer. Listen very carefully. Poor listening skills are responsible for the bad impression.
If the interview is being conducted in a restaurant, mind your table manners. If the interviewers are serious and soft-spoken, then you should be same as interviewer. Avoid loud laughter during the interviewer.
5. Be positive
Keep in mind that there is only one chance to make a first impression. Every company wants employees who are goal-oriented, career-driven, enthusiastic and motivated. Be the employee as they want. End the interview on a positive note. The hiring official needs to know that you are interested, enthusiastic and excited about the position and the company.
6. Be practical
If you are experienced then the interviewer already knows your current salary and benefits package. When the topic of salary comes up state that you know they will make a fair offer.
If you are offered the position during the interviewing process and you want the job then accept it. If the offer is not acceptable for any reason, ask for time to consider the offer.
7. Follow up
Always write a thank you note immediately after the interview. If there are number of interviewers then send a copy of thank you letter to each person. Summarize your qualifications and how they meet the expectations of the position.
Following are some human resource interview tips:
1. Be prepared
Preparation increases confidence. Practice with your friends or relatives. Remember that everyone who is interviewing is not necessarily a good interviewer.
You may prepare by reviewing magazine and newspaper articles. You may check out their web site. Read your resume before your interview. It will keep your answers fresh.
2. Location and punctuality
Find out the location of organization. Make sure you have a map or directions as well as information of the nearest railway station.
Arrive 5-10 minutes early. Arriving early will give you the opportunity to read some information on the company in the reception area.
3. Be professional
Professional look always helps for good impression. Be careful about your dressing. Be aware of the company culture and ensure you dress to impress. Decide what you are going to wear the night before to avoid making the wrong choices.
4. Be polite
Don't interrupt to the interviewer. Listen very carefully. Poor listening skills are responsible for the bad impression.
If the interview is being conducted in a restaurant, mind your table manners. If the interviewers are serious and soft-spoken, then you should be same as interviewer. Avoid loud laughter during the interviewer.
5. Be positive
Keep in mind that there is only one chance to make a first impression. Every company wants employees who are goal-oriented, career-driven, enthusiastic and motivated. Be the employee as they want. End the interview on a positive note. The hiring official needs to know that you are interested, enthusiastic and excited about the position and the company.
6. Be practical
If you are experienced then the interviewer already knows your current salary and benefits package. When the topic of salary comes up state that you know they will make a fair offer.
If you are offered the position during the interviewing process and you want the job then accept it. If the offer is not acceptable for any reason, ask for time to consider the offer.
7. Follow up
Always write a thank you note immediately after the interview. If there are number of interviewers then send a copy of thank you letter to each person. Summarize your qualifications and how they meet the expectations of the position.
Business Definitions
Business Definitions
Blamestorming- Sitting around in a group discussing why a deadline was missed or a project failed and who was responsible
Seagull Manager- A manager, who flies in, makes a lot of noise, craps over everything, and then leaves
Salmon Day- The experience of spending an entire day swimming upstream only to get screwed and die in the end
Irritainment- Entertainment and media spectacles that are annoying but you find yourself unable to stop watching them. The O.J. trials were a prime example
Chainsaw Consultant- An outside expert brought in to reduce the employee head count, leaving the brass with clean hands
Career Limiting Move (CLM)- Used among microserfs to describe an ill-advised activity. Trashing your boss while he or she is within earshot is a serious CLM
Adminisphere- The rarefied organizational
layers beginning just above the rank and file.
Decisions that fall from the adminisphere are often profoundly inappropriate or irrelevant to the problems they were designed to solve
Flight Risk- Used to describe employees who are suspected of planning to leave the company or department soon
404- Someone who's clueless. From the World Wide Web error message "404-URL Not Found," meaning that the requested web page could not be located. Used as in: "Don't bother asking him... he's 404, man."
Generica- Features of the American landscape that are exactly the same no matter where one is, such as fast food joints, strip malls, subdivisions. Used as in: "We were so lost in Generica that I forgotwhat city we were in."
Ohno-Second- That minuscule fraction of time in which you realize that you've just made a BIG mistake
Percussive Maintenance- The fine art of whacking the crap out of an electronic device to get it to work again
Umfriend- A relationship of dubious standing or a concealed intimate relationship, as in "This is Dylan, my ... um...friend."
Body Nazis - Hard-core exercise and weightlifting fanatics who look down on anyone who doesn't work out obsessively
Cube Farm - An office filled with cubicles
Idea Hamsters- People who always seem to have their idea generators running
Mouse Potato- The on-line, wired generation's answer to the couch potato
Prairie Dogging- When someone yells or drops something loudly in a cube farm, and people's heads pop up over the walls to see what's going on
SITCOMs- What yuppies turn into when they have children and one of them stops working to stay home with the kids. Stands for "Single Income, Two Children, And Oppressive Mortgage"
Starter Marriage- A short-lived first marriage that ends in divorce with no kids, no property and no regrets
Stress Puppy- A person who seems to thrive on being stressed out and whiny
Swiped Out- An ATM or credit card that has been rendered useless because the magnetic strip is worn away from extensive use
Alpha Geek- The most knowledgeable, technically proficient person in an office or work group
G.O.O.D. Job- A "Get-Out-Of-Debt" job. A well-paying job people take in order to pay off their debts, one that they will quit as soon as they are solvent again
Blamestorming- Sitting around in a group discussing why a deadline was missed or a project failed and who was responsible
Seagull Manager- A manager, who flies in, makes a lot of noise, craps over everything, and then leaves
Salmon Day- The experience of spending an entire day swimming upstream only to get screwed and die in the end
Irritainment- Entertainment and media spectacles that are annoying but you find yourself unable to stop watching them. The O.J. trials were a prime example
Chainsaw Consultant- An outside expert brought in to reduce the employee head count, leaving the brass with clean hands
Career Limiting Move (CLM)- Used among microserfs to describe an ill-advised activity. Trashing your boss while he or she is within earshot is a serious CLM
Adminisphere- The rarefied organizational
layers beginning just above the rank and file.
Decisions that fall from the adminisphere are often profoundly inappropriate or irrelevant to the problems they were designed to solve
Flight Risk- Used to describe employees who are suspected of planning to leave the company or department soon
404- Someone who's clueless. From the World Wide Web error message "404-URL Not Found," meaning that the requested web page could not be located. Used as in: "Don't bother asking him... he's 404, man."
Generica- Features of the American landscape that are exactly the same no matter where one is, such as fast food joints, strip malls, subdivisions. Used as in: "We were so lost in Generica that I forgotwhat city we were in."
Ohno-Second- That minuscule fraction of time in which you realize that you've just made a BIG mistake
Percussive Maintenance- The fine art of whacking the crap out of an electronic device to get it to work again
Umfriend- A relationship of dubious standing or a concealed intimate relationship, as in "This is Dylan, my ... um...friend."
Body Nazis - Hard-core exercise and weightlifting fanatics who look down on anyone who doesn't work out obsessively
Cube Farm - An office filled with cubicles
Idea Hamsters- People who always seem to have their idea generators running
Mouse Potato- The on-line, wired generation's answer to the couch potato
Prairie Dogging- When someone yells or drops something loudly in a cube farm, and people's heads pop up over the walls to see what's going on
SITCOMs- What yuppies turn into when they have children and one of them stops working to stay home with the kids. Stands for "Single Income, Two Children, And Oppressive Mortgage"
Starter Marriage- A short-lived first marriage that ends in divorce with no kids, no property and no regrets
Stress Puppy- A person who seems to thrive on being stressed out and whiny
Swiped Out- An ATM or credit card that has been rendered useless because the magnetic strip is worn away from extensive use
Alpha Geek- The most knowledgeable, technically proficient person in an office or work group
G.O.O.D. Job- A "Get-Out-Of-Debt" job. A well-paying job people take in order to pay off their debts, one that they will quit as soon as they are solvent again
10 Signs of Career Burnout
OVERWORKED AND STRESSED OUT
A misconception exists that careers in social service or postal work are the only fields that experience worker burnout and stress. This notion could not be further from the truth because the fact is every profession is susceptible to mental strain and exhaustion.
Learning to distinguish normal stress from the deeper issues that lead to career burnout is important in order to effectively deal with the problem. Also, recognizing that any job can have this issue can empower you to make positive changes in your own workplace.
RECOGNIZE THE SIGNS OF BURNOUT
The signs can vary from individual to individual, but the following are some universal indicators that one can use to determine if career burnout is occurring.
1. Depression
Feelings of despair and sadness that last for weeks or months usually signal that something in your life is not working like it should and is cause for an investigation into the cause – potentially your job.
2. Lack of energy
If you find yourself struggling to get out of bed in the morning to go to work or experiencing constant fatigue throughout the day, your career could be the culprit.
3. Lack of desire
You used to be motivated to work your hardest and achieve the goals you set for yourself. But lately, you find that you just don’t care if you are successful or not – a telltale warning that you may have become burned out.
4. Decreased productivity
Your supervisor and coworkers used to praise you for the work results you produced; however, lately you have missed several important project deadlines and have become undependable because these things just didn’t seem that important to you.
5. Increased absences and/or tardiness
There used to be a day when you would rather have cut off your left hand than be late or miss a day of work. Nowadays, you find yourself looking for every opportunity to skip out on work.
6. Abuse of alcohol/drugs
Requiring alcohol or drugs to get through a workday is a definite red flag that you are experiencing a tremendous amount of work-related stress.
7. Boredom
Occasional boredom in one’s career is completely normal; however, pervasive feelings of weariness and dreariness are not and are an indicator of potential burnout.
8. Anger/resentment in workplace
Frequently lashing out at coworkers and/or supervisors is unacceptable under any circumstance. This behavior deserves immediate attention due to its potentially abusive nature.
9. Sleep problems
Insomnia or occasional fatigue can happen to anyone but are a cause for concern if they become constant and a part of your everyday life. Sleep disturbances are your body’s way of saying it is overworked.
10. Inability to relax
If you find that you no longer enjoy your favorite non-work activities or that you are constantly tense with headaches, your career could be harming your health and happiness.
I THINK I’M BURNED OUT – NOW WHAT?
The first step to getting help is acknowledging that you need assistance. The second step is to seek out professional help and guidance through a partner, trusted friend, therapist, or workplace employee assistance program. The road to finding your perfect work can be challenging, but it is also empowering and life changing.
A misconception exists that careers in social service or postal work are the only fields that experience worker burnout and stress. This notion could not be further from the truth because the fact is every profession is susceptible to mental strain and exhaustion.
Learning to distinguish normal stress from the deeper issues that lead to career burnout is important in order to effectively deal with the problem. Also, recognizing that any job can have this issue can empower you to make positive changes in your own workplace.
RECOGNIZE THE SIGNS OF BURNOUT
The signs can vary from individual to individual, but the following are some universal indicators that one can use to determine if career burnout is occurring.
1. Depression
Feelings of despair and sadness that last for weeks or months usually signal that something in your life is not working like it should and is cause for an investigation into the cause – potentially your job.
2. Lack of energy
If you find yourself struggling to get out of bed in the morning to go to work or experiencing constant fatigue throughout the day, your career could be the culprit.
3. Lack of desire
You used to be motivated to work your hardest and achieve the goals you set for yourself. But lately, you find that you just don’t care if you are successful or not – a telltale warning that you may have become burned out.
4. Decreased productivity
Your supervisor and coworkers used to praise you for the work results you produced; however, lately you have missed several important project deadlines and have become undependable because these things just didn’t seem that important to you.
5. Increased absences and/or tardiness
There used to be a day when you would rather have cut off your left hand than be late or miss a day of work. Nowadays, you find yourself looking for every opportunity to skip out on work.
6. Abuse of alcohol/drugs
Requiring alcohol or drugs to get through a workday is a definite red flag that you are experiencing a tremendous amount of work-related stress.
7. Boredom
Occasional boredom in one’s career is completely normal; however, pervasive feelings of weariness and dreariness are not and are an indicator of potential burnout.
8. Anger/resentment in workplace
Frequently lashing out at coworkers and/or supervisors is unacceptable under any circumstance. This behavior deserves immediate attention due to its potentially abusive nature.
9. Sleep problems
Insomnia or occasional fatigue can happen to anyone but are a cause for concern if they become constant and a part of your everyday life. Sleep disturbances are your body’s way of saying it is overworked.
10. Inability to relax
If you find that you no longer enjoy your favorite non-work activities or that you are constantly tense with headaches, your career could be harming your health and happiness.
I THINK I’M BURNED OUT – NOW WHAT?
The first step to getting help is acknowledging that you need assistance. The second step is to seek out professional help and guidance through a partner, trusted friend, therapist, or workplace employee assistance program. The road to finding your perfect work can be challenging, but it is also empowering and life changing.
Career Change Mistakes to Avoid...
Are you considering changing your career? Are you bored, fed-up, lost, or otherwise unhappy in your current career? Are you facing a crossroads at which you need to decide between staying in your current field and moving to a new one? Do you have skills that you are not using in your current career? Have you been promoted to a point where you are no longer doing what you love?
Changing careers is one of the biggest decision job-seekers face, and with many possible outcomes and consequences. Before you make that jump to a new career field, consider these common career change mistakes so that you can avoid them as you make the transition from one career to your next.
--Making a career change without a plan. Probably the biggest mistake you can make is attempting to change careers without a plan. A successful career change can often take months to accomplish when you have a strategy, so without one, you could end up adrift for an even longer period.
---Changing careers because you hate your job. Don’t make the mistake of confusing hating your current job with hating your current career. Take the time to analyze whether it’s just the job/employer/boss that you hate, or whether it’s the career/skills/work that you dislike. The same goes with if you are feeling bored or lost with your job; review whether it’s the job/employer or the career. Whatever you determine, it’s best not to leave your job -- if possible -- until you have a plan for finding a new job/career.
---Changing careers because of outside pressure. Don’t let your parents, significant others, or anyone else influence your career choice. They don’t have to live that career every day; you do. If you love what you do and earn a reasonable living, why is it anyone’s business but yours? If you switch careers because of outside pressure to have a “better career,” and then hate your new career, you’ll end up resenting the person(s) who pressured you to make the switch......hope before changing the job one can keep these points in mind
Changing careers is one of the biggest decision job-seekers face, and with many possible outcomes and consequences. Before you make that jump to a new career field, consider these common career change mistakes so that you can avoid them as you make the transition from one career to your next.
--Making a career change without a plan. Probably the biggest mistake you can make is attempting to change careers without a plan. A successful career change can often take months to accomplish when you have a strategy, so without one, you could end up adrift for an even longer period.
---Changing careers because you hate your job. Don’t make the mistake of confusing hating your current job with hating your current career. Take the time to analyze whether it’s just the job/employer/boss that you hate, or whether it’s the career/skills/work that you dislike. The same goes with if you are feeling bored or lost with your job; review whether it’s the job/employer or the career. Whatever you determine, it’s best not to leave your job -- if possible -- until you have a plan for finding a new job/career.
---Changing careers because of outside pressure. Don’t let your parents, significant others, or anyone else influence your career choice. They don’t have to live that career every day; you do. If you love what you do and earn a reasonable living, why is it anyone’s business but yours? If you switch careers because of outside pressure to have a “better career,” and then hate your new career, you’ll end up resenting the person(s) who pressured you to make the switch......hope before changing the job one can keep these points in mind
Friday, February 1, 2008
Control of Records
| S.No. | Record |
| Management Review | |
| 1 | Agenda of MRM |
| 2 | Summary Report of MRM |
| Control of Documents | |
| 1 | QMS Feedback Form |
| 2 | Master list of QMS documents |
| 3 | Master list of projects |
| 4 | List of Documents of External Origin |
| Corrective and Preventive Action | |
| 1 | Corrective Action Report |
| 2 | Preventive Action Report |
| Internal Audit Process | |
| 1 | Internal Audit Plan |
| 2 | Internal Audit Schedule |
| 3 | Nonconformity Report(NCR) |
| 4 | Audit Summary Report |
| 5 | Auditor’s Checklist |
| Human Resources Development | |
| 1 | Human Resource Requisition Form |
| 2 | Interview Report Form |
| 3 | Employment Form |
| 4 | Skill Matrix |
| 5 | Annually Training Need Identification |
| 6 | Annual Training Plan |
| 7 | Individual Training Record |
| 8 | Performance Appraisal & Development Plan Form |
| 9 | Employee satisfaction survey Form |
| Control of Records | |
| 1 | Master list of QMS Records |
| Project Management & Execution | |
| 1 | Requirement Tracebility Matrix (RTM) Form |
| 2 | Requirement Tracebility Matrix (RTM) Checklist |
| 3 | Software Change Request (SCR) Form |
| 4 | Product Quality Matrix (PQM) Form |
| 5 | Post Implementation Evaluation Report (PIER) Form |
| Marketing and Sales | |
| 1 | Conference feedback form |
| 2 | Demo-Workshop feedback form |
| Customer Relationship Management | |
| 1 | End of Month Matrix |
| 2 | Service Performance Report |
| 3 | Customer Satisfaction Questionnaire |
| Operation & Infrastructure Support | |
| 1 | Resource Requisition |
| 2 | Purchase Order |
| 3 | List of approved products and vendors |
| 4 | Vendor Evaluation Report |
| 5 | Preventive Maintenance Record |
| 6 | Preventive Maintenance Record |
| 7 | List of Software & Hardware |
| 8 | Records of CD’s |
| Measurement , Analysis & Improvement | |
| 1 | Quarterly Report – Metrics |
The following documents are also covered under this process
| S.No. | Document |
| 1 | Project Development Plan (PDP) |
| 2 | User Requirement Specification (URS) |
| 3 | Software Requirement Specification (SRS) |
| 4 | Software Configuration Management (SCM) |
| 5 | Software Quality Assurance (SQA) Plan |
| 6 | Project Test Specification (PTS) |
| 7 | Software Design Specification (SDS) |
| 8 | Deployment Plan |
| 9 | Software Process Improvement (SPI) Plan |
Checklist: Testing
| Checklist: Unit Testing |
| Is the number of input parameters equal to number of arguments |
| Do parameter and argument attribute match |
| Do parameter and argument unit system match |
| Is the number of arguments transmitted to called modules equal to number of parameters |
| Are the attributes of arguments transmitted to called modules equal to attributes of parameters |
| Are global variable definitions consistent across modules |
| Are constraints passed as arguments |
| File attributes correct |
| Open/Close statements correct |
| Format specification matches I/O statement |
| Buffer size matches record size |
| Files opened before use |
| End of file conditions handled |
| Any textual errors in output information |
| Check for inconsistent data types (if any) |
| Check for incorrect variable names (misspelled or truncated) |
| Check for underflow, overflow, addressing exceptions |
| Check for default values |
| Has the component interface been fully tested |
| Have local data structured been exercised at their boundaries |
| Have all independent basic path been tested |
| Have all loops been tested properly |
| Have data flow paths been tested |
| Have all error handling paths been tested |
| Checklist: Integration Testing |
| Interfaces |
| Communication protocols |
| Files and their Formats |
| Call pairs, Argument list |
| Event list |
| Use and flow of global data |
| Checking consistency between interfacing parts |
| Synchronization of parallel processes and transactions. Especially queue handling |
| Multitasking: Capacity of shared resources |
| Handling of failures in other components and recovery |
| Special cases at interfaces (not existing data, bad data, empty files, network down etc.) |
| Database connectivity |
| |
| v Wrong module or function called v Wrong state of a called object when it is called v Wrong boundary values v Wrong data type v Speed problems: Too fast or slow transmission v Format inconsistency v Conventions and restrictions misused v Wrong interpretation of names, codes, data etc v Transfer and output files: Too large, empty, missing v Data flow problems: Data not found, disappear, never written v Problems with synchronization and queues v Problems with shared resources v Wrong use of communication channel (not connected, disconnect, wrong port) v Problem across platform v Are reserved things freed, superfluous data deleted etc v Communication bugs |
| Checklist: System Testing |
| Have the business context and justification for the system been properly developed |
| Have all stakeholders been identified and polled for agreement |
| Have the overall function and behavior of the system defined |
| Have system processes been adequately and consistently defined |
| Is system output and input adequately defined |
| Have system level assumptions, limitations, constraints, preferences been explicitly and unambiguously stated |
| Has an application architecture been defined |
| Has the required technology infrastructure for the system been adequately defined |
| Has the scope of the system been bounded |
| Have usage scenarios been created at system level |
| Has a requirement management process been established for the system |
| Has allocation occurred for all system elements |
| Is the allocation for the software reasonable and well defined |
| Have appropriate traceability tables been developed |
| Has a system model been designed |
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