Some job interviews result in meeting the group manager and team that you’ll be working for. Here’s a useful collection of questions to ask.
- Could you explain the company’s organizational structure?
- What is the organization’s plan for the next five years, and how does this department or division fit in?
- What specific skills from the person you hire would make your life easier?
- Will we be expanding or bringing on new products or new services that I should be aware of?
- What are some of the problems that keep you up at night?
- What are some of the skills and abilities you see as necessary for someone to succeed in this job?
- What would be a surprising but positive thing the new person could do in first 90 days?
- What challenges might I encounter if I take on this position?
- How does upper management perceive this part of the organization?
- What are your major concerns that need to be immediately addressed in this job?
- What do you see as the most important opportunities for improvement in the area I hope to join?
- What are the attributes of the job that you’d like to see improved?
- What are the organization’s three most important goals?
- What is your company’s policy on attending seminars, workshops, and other training opportunities?
- How do you see this position impacting the achievement of those goals?
- What is the budget this department operates with?
- What attracted you to working for this organization?
- What committees and task forces will I be expected to participate in?
- What have you liked most about working here?
- How will my leadership responsibilities and performance be measured? By whom?
- What are the day-to-day responsibilities I’ll be assigned?
- Are there any weaknesses in the department that you are particularly looking to improve?
- What are the department’s goals, and how do they align with the company’s mission?
- What are the company’s strengths and weaknesses compared with the competition? (name one or two companies)
- How does the reporting structure work here? What are the preferred means of communication?
- What goals or objectives need to be achieved in the next six months?
- Can you give me an ideal of the typical day and workload and the special demands the job has?
- This a new position. What are the forces that suggested the need for this position?
- What areas of the job would you like to see improvement in with regard to the person who was most recently performing these duties?
- From all I can see, I’d really like to work here, and I believe I can add considerable value to the company. What’s the next step in the selection process?
- How does this position contribute to the company’s goals, productivity, or profits?
- What is currently the most pressing business issue or problem for the company or department?
- Would you describe for me the actions of a person who previously achieved success in this position?
- Would you describe for me the action of a person who previously performed poorly in this position?
- How would you describe your own management style?
- What are the most important traits you look for in a subordinate?
- How do you like your subordinates to communicate with you?
- What personal qualities or characteristics do you most value?
- Could you describe to me your typical management style and the type of employee who works well with you?
- Corporate culture is very important, but it’s usually hard to define until one violates it. What is one thing an employee might do here that would be perceived as a violation of the company’s culture?
- How would you characterize the organization? What are its principal values? What are its greatest challenges?
- How would you describe the experience of working here?
- If I were to be employed here, what one piece of wisdom would you want me to incorporate into my work life?
- What are a couple of misconceptions people have about the company?
- Work-life balance is an issue of retention as well as productivity.
- Can you talk about your own view of how to navigate the tensions between getting work done and encouraging healthy lives outside the office?
- How does the company support and promote personal and professional growth?
- What types of people seem to excel here?
- Every company contends with office politics. It’s a fact of life because politics is about people working together. Can you give me some exams of how politics plays out in this company?
- What have I yet to learn about this company and opportunity that I still need to know?
- I’m delighted to know that teamwork is highly regarded. But evaluating performance of teams can be difficult. How does the company evaluate team performance? For example, does it employ 360-degree feedback programs?
- What are the organization’s primary financial objectives and performance measures?
- What operating guidelines or metrics are used to monitor the planning process and the results?
- To what extent are those objectives uniform across all product lines?
- How does the company balance short-term performance versus long-term success?
- What kinds of formal strategic planning systems, if any, are in place?
- Can you describe the nature of the planning process and how decisions concerning the budgeting process are made?
- Can you identify the key corporate participants in the planning process?
- How often and in what form does the company report its results internally to its employees?
- In the recent past, how has the company acknowledged and rewarded outstanding performance?
- What are the repercussions of having a significant variance to the operating plan?
- Are budgeting decisions typically made at corporate headquarters, or are the decisions made in a more decentralized fashion?
- I’m glad to hear that I will be part of a team. Let me ask about reward structures for teams. Does the company have a formal team-based compensation process?
- Is the company more of an early adapter of technology, a first mover, or is it content to first let other companies work the bugs out and then implement a more mature version of the technology?
- How does the company contribute to thought leadership in its market?
- How advanced is the company’s commitment to knowledge management?
- I was pleased to hear you describe the company’s branding strategy.
- How does branding fit into the overall marketing mix?
- How does this position contribute to the company’s goals, productivity, or profits?
- According to (name source), your principal competitor, Brand X, is the best-selling product in the space. What does Brand X do better than your product?
- Business Week magazine ranks the company second (or whatever) in its industry. Does this position represent a change from where it was a few years ago?
- How accessible is the CEO (name him or her) to people at my level of the organization?
- Does the CEO (name him or her) publish his or her email address?
- I understand that the CEO is really approachable. Are there ground rules for approaching him or her?
- Staff development is mentioned in your annual report as a measure on which executives are evaluated. What kinds of training experiences might I expect?
- Is the department a profit center?
- Can you please tell me about the people who will look to me for supervision?
- Would I encounter any coworker or staff person who’s proved to be a problem in the past?
- What happened to the person who previously held this job?
- The incumbent was dismissed? How could the problems have been avoided?
- The incumbent was promoted? I’m delighted to hear it. Would it be possible for me to talk to him or her?
- What is the company customer-service philosophy?
- Could you tell me about a time when the team/company went out of its way to provide knock-your-socks-off service?
- The best companies rely on rich customer data to fuel personalized content and services. How is the company doing in personalizing its offerings?
- Customers are expecting companies to protect their data. Does the company have a privacy policy for its Web initiatives, and how does the company balance the momentum for ever-increasing personalization with rising concerns for privacy?
- How empowered are employees? How much of the company’s money can your people (including the ones with single-digit pay grades) spend on their own recognizance to satisfy a customer or address a work-process issue?
- How often would I come into direct contact with real, living, breathing, paying customers?
- What are the success factors that will tell you if the decision to bring me on board was the right one?
- To make our working relationship successful - something we both want - we’ll need to be sure we have good chemistry together. How might we determine this, and then what action would you see us engage in to build that relationship?
- If you and I were developing some sort of philosophical difference, how would you want to go about resolving it?
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