Control of Records

S.No.	Record
Management Review
1	Agenda of MRM
2	Summary Report of MRM
Control of Documents
1	QMS Feedback Form
2	Master list of QMS documents
3	Master list of projects
4	List of Documents of External Origin
Corrective and Preventive Action
1	Corrective Action Report
2	Preventive Action Report
Internal Audit Process
1	Internal Audit Plan
2	Internal Audit Schedule
3	Nonconformity Report(NCR)
4	Audit Summary Report
5	Auditor’s Checklist
Human Resources Development
1	Human Resource Requisition Form
2	Interview Report Form
3	Employment Form
4	Skill Matrix
5	Annually Training Need Identification
6	Annual Training Plan
7	Individual Training Record
8	Performance Appraisal & Development Plan Form
9	Employee satisfaction survey Form
Control of Records
1	Master list of QMS Records
Project Management & Execution
1	Requirement Tracebility Matrix (RTM) Form
2	Requirement Tracebility Matrix (RTM) Checklist
3	Software Change Request (SCR) Form
4	Product Quality Matrix (PQM) Form
5	Post Implementation Evaluation Report (PIER) Form
Marketing and Sales
1	Conference feedback form
2	Demo-Workshop feedback form
Customer Relationship Management
1	End of Month Matrix
2	Service Performance Report
3	Customer Satisfaction Questionnaire
Operation & Infrastructure Support
1	Resource Requisition
2	Purchase Order
3	List of approved products and vendors
4	Vendor Evaluation Report
5	Preventive Maintenance Record
6	Preventive Maintenance Record
7	List of Software & Hardware
8	Records of CD’s
Measurement , Analysis & Improvement
1	Quarterly Report – Metrics

The following documents are also covered under this process

S.No.	Document
1	Project Development Plan (PDP)
2	User Requirement Specification (URS)
3	Software Requirement Specification (SRS)
4	Software Configuration Management (SCM)
5	Software Quality Assurance (SQA) Plan
6	Project Test Specification (PTS)
7	Software Design Specification (SDS)
8	Deployment Plan
9	Software Process Improvement (SPI) Plan